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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

When you place an order, we will estimate shipping and delivery dates for you. We'll ship by USPS First Class, Priority or Media mails (Media mail must meet USPS eligibility requirements) depending on the weight of the order. Please also note that the shipping rates are for Continental U.S only.
As a general rule, shipping costs are as follows:

     

To US          : $2.95 per order

To Canada   : Collector Stamps, Red Envelopes, very light items = $4.95 per order

                     CDs, DVDs = $5.95 first item, add about $2.00 for 2 additional items

                     Books, Misc items = $7.95 first item, add $2.00 for additional item

 To Australia : Collector Stamps, Red Envelopes, very light items = $12.5 per order

                     CDs, DVDs = $20.95 first item, add about $8.00 for 2 additional items

                     Books, Misc items = $20.95 first item, add $8.00 for additional item

* Please note that bulky books or bulky items may be counted as more than 1 item.